Contactless Materials Pickup

Contactless materials pickup is available at our library. Here is what you need to know about picking up materials from the library:

Contactless Materials Pickup Hours

All pickups must be scheduled. Please only come to the library at your scheduled pickup time. No drop-in visits are allowed at this time.

Monday 12-5pm
Tuesday 12-5pm
Wednesday 12-8pm
Thursday 12-5pm
Friday 12-5pm
Saturday 12-3pm

Requesting items and scheduling a pickup day and time

  • Call 518-828-1792, email holds@hudsonarealibrary.org, or visit the online catalog to request items for pickup.
  • When leaving a voicemail or sending an email, please include the following for any item you are requesting:
    • your name,
    • library card number,
    • preferred pickup date and time (for items checked in at our library or on the holds-shelf ready for pickup),
    • title and author (when applicable).
  • If you are requesting a pickup by email, please allow at least 24 hours between your email request and your requested pickup time (48 hours if placing request on a Saturday).
  • Please limit the number of items requested by phone or email to 10.
  • If you require curbside service due to health concerns, mobility challenges, or other reasons, please specify that you are requesting curbside delivery when scheduling your pickup.
  • A library staff member will contact you to confirm your scheduled pickup time.

Picking up your items

Pick up your items at the library at your scheduled pickup time. If you cannot make it to the library in time for your scheduled pickup, please call to reschedule. The primary pickup location will be the library entrance hallway. Curbside service will be available as needed. Please read directions below for each pickup location:

Library entrance hallway

  • Wear a mask or face covering and maintain a distance of 6 feet at all times in the library building and entranceways. Note: children two years of age and under are not required to wear a mask or face covering.
  • Arrive at your scheduled pickup time and stand in a designated pickup space in the hallway, keeping 6 feet of distance between yourself and others.
  • The staff member will ask you for the last four digits of your library card, or your last name and first initial, and will place your items on the pickup table.
  • The staff member will step back and will let you know that it is ok to pickup your items.
  • That’s it! Have a good day and enjoy your items!

Curbside – State Street loading zone

  • Curbside delivery of requested items will be conducted on the State Street side of the building.
  • Please remain in your vehicle during curbside pickup
  • Wear a mask or face covering and maintain a distance of 6 feet at all times if you are not able to remain in your vehicle. Note: children two years of age and under are not required to wear a mask or face covering.
  • Arrive at your scheduled pickup time and park in the loading zone.
  • Call 518-828-1792 and let a staff member know that you have arrived.
  • The staff member will ask you over the phone for the last four digits of your library card, or your last name and first initial, and will instruct you to pop your trunk.
  • The staff member will bring your items to your vehicle and deposit them in your trunk.
  • That’s it! Have a good day and enjoy your items!

Returning Library Items

Items may be returned through the library book return. If the book return is full, please return your items another day. All returned items will be quarantined for at least 72 hours, so don’t be alarmed if you see items still listed in your account in the few days after you return them. No fines will be charged during this time.

Safety

The safety of our community and our team is our top priority. All returned items will be quarantined for at least 72 hours before entering circulation and all staff members will wear masks and follow hand hygiene best practices while handling library materials and interacting with the public.

At this time the building is closed to the public. We will share updates as more in-person services become available. Our online resources are available year-round, including ebooks, audiobooks, e-music, streaming video, e-magazines, language learning, self-paced classes, employment resources, and language learning. We will continue to offer virtual programs and services, including story hours, job search help, and wellness programs.

We have missed you and look forward to seeing you soon!

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